Website: www.avvglobal.com
Business Name: AVV Global
Jurisdiction: United Kingdom
Effective Date: 05/05/2026

1. Introduction

Welcome to AVV Global (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website www.avvglobal.com (the “Website”) and the purchase of products from us.

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

2. Company Information

AVV Global is operated in the United Kingdom.

Registered Business Name: AVV Global
Registered Address: Office 6768
58 Peregrine Road Hainault
Ilford Essex IG6 3SZ]
Email: 
Phone: +44 7449788130 

3. Eligibility to Use the Website

By using this Website, you confirm that:

·         You are at least 18 years old, or you have permission from a parent or legal guardian;

·         You are legally capable of entering into binding contracts;

·         The information you provide is accurate and complete.

4. Products and Services

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However:

·         Product images are for illustration purposes only;

·         Colours may vary depending on your screen settings;

·         We reserve the right to modify or discontinue products without notice;

·         Availability is subject to stock levels.

We reserve the right to refuse or cancel any order if a product is incorrectly listed, unavailable, or suspected of fraudulent activity.

5. Orders

When you place an order:

1.    You are making an offer to purchase goods;

2.    You will receive an order confirmation email acknowledging receipt;

3.    A contract is only formed once we dispatch the goods.

We reserve the right to reject any order for any reason, including pricing errors, stock shortages, or suspected fraud.

6. Pricing and Payment

·         All prices are displayed in GBP (£) unless otherwise stated;

·         Prices include VAT where applicable unless stated otherwise;

·         Delivery charges are added at checkout;

·         Payment must be made in full before dispatch.

We accept payment via approved payment methods shown at checkout.

If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

7. Delivery

We aim to deliver orders within the estimated timeframes provided, but delivery times are not guaranteed.

We are not responsible for delays caused by:

·         Courier services;

·         Customs clearance;

·         Weather conditions;

·         Events beyond our reasonable control.

Risk in the goods passes to you upon delivery.

8. International Orders

If we ship internationally:

·         You may be responsible for customs duties, import taxes, and local fees;

·         We are not responsible for delays caused by customs authorities.

You must comply with all local laws regarding the import of goods.

9. Returns and Refunds

Consumers in the UK may have rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

9.1 Right to Cancel

You may cancel your order within 14 days of receiving the goods for most products.

To exercise this right, you must notify us in writing by email.

9.2 Return Conditions

Returned goods must be:

·         Unused;

·         In original packaging;

·         In resaleable condition;

·         Returned within the required timeframe.

Certain items may be non-returnable, including:

·         Personalised products;

·         Perishable goods;

·         Sealed goods unsuitable for return once opened;

·         Hygiene-sensitive products where seals are broken.

9.3 Refund Processing

Approved refunds will be processed within 14 days of receiving returned goods.

Original delivery charges may not be refundable unless required by law.

Customers may be responsible for return shipping costs unless the item is faulty.

10. Faulty or Damaged Goods

If you receive faulty, damaged, or incorrect goods, please contact us within 48 hours of delivery with supporting photographs where possible.

Your statutory rights are not affected.

11. Account Registration

If you create an account:

·         You are responsible for maintaining confidentiality of your login details;

·         You are responsible for all activity under your account;

·         We may suspend or terminate accounts for misuse.

12. Intellectual Property

All content on this Website, including:

·         Text

·         Graphics

·         Logos

·         Images

·         Product descriptions

·         Website design

·         Software

is owned by or licensed to AVV Global and protected by intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

13. Acceptable Use

You agree not to:

·         Use the Website unlawfully;

·         Introduce viruses or malicious code;

·         Attempt unauthorised access to our systems;

·         Copy, scrape, or exploit content for commercial purposes;

·         Engage in fraudulent or abusive behaviour.

We reserve the right to restrict access for violations.

14. Limitation of Liability

To the fullest extent permitted by law, AVV Global shall not be liable for:

·         Indirect or consequential losses;

·         Loss of profit, business, or opportunity;

·         Delays or failures caused by events beyond our control.

Nothing in these Terms excludes liability for:

·         Death or personal injury caused by negligence;

·         Fraud or fraudulent misrepresentation;

·         Any liability that cannot legally be excluded under UK law.

15. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy and Cookie Policy.

We process personal data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

16. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

17. Force Majeure

We shall not be liable for failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, supply chain disruption, or government restrictions.

18. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes will take effect immediately upon publication on the Website.

Your continued use of the Website indicates acceptance of updated Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Contact Us

For questions regarding these Terms, please contact:

AVV Global
Email:
Phone: +44 7449788130
Address: Office 6768
58 Peregrine Road Hainault
Ilford Essex IG6 3SZ

Important Note

This document is a general template and should be reviewed by a qualified UK solicitor to ensure compliance with your specific business model, products, and legal obligations, especially if you sell internationally, subscription products, regulated goods, or B2B services.